Your privacy is very important to Softerra, and the trust of our customers remains a priority. This policy is designed to affirm our commitment to protecting the confidentiality of the information we hold about our customers and to inform you of our practices regarding the collection, use, and disclosure of personal information you provide to Softerra.
We are responsible for the personal information we manage, including that which we disclose to our partners, representatives, or agents. They are contractually obligated to protect personal information in accordance with this policy and to use it solely for the purposes for which it was provided. Softerra has appointed a person responsible within the company to ensure compliance with this policy and applicable laws.
Softerra collects various personal details, such as name, email address, phone number, and statistics about visits to our website, for purposes such as:
By providing personal information to Softerra, you authorize the collection, use, and disclosure of such information in accordance with this policy and to the extent permitted by law. By visiting the Softerra website, you consent to the use of cookies, which help us improve the site and offer content tailored to your preferences. Refusing cookies may affect access to certain features of our website.
Our website uses cookies to indicate that you have visited our site, aiming to improve our personalized service for customers. You may refuse cookies by adjusting your browser settings.
Softerra maintains an adequate level of physical, procedural, and technical security to protect personal information. Access to your personal information is restricted to employees who need it to perform their functions. Softerra ensures that servers are kept in a secure environment and that the IT infrastructure is managed by specialists to protect the data.
Interested parties may request to be informed about the existence of personal information about them, its use, and disclosure to third parties. Any written request must include sufficient information to identify the person and provide information about the existence, use, and disclosure of personal information.
If you have a complaint regarding the application of this policy by Softerra, you can submit a written complaint to contact@softerra.eu. Softerra commits to investigating and responding within forty-five (45) working days.
Softerra reserves the right to modify this policy at any time and to publish the new policy on our website or through other communication means. Continuing to provide personal information or using our site after changes have been posted will be deemed as implicit acceptance of the modifications to the policy.
If you have questions or comments about this policy or your preferences regarding personal information, you can contact us through the contact form on the website or at contact@softerra.eu.
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